Online and Mobile Banking

Make the most of your KCCU digital banking experience with KCCU Online Banking or the KCCU Mobile App for those on the go.

Our Help & Support resource page will provide you with step-by-step instructions and tips to help you customize your digital banking experience.

Strengthening Security with 2-Step Verification

2-Step Verification (2SV) provides all KCCU Online Banking and KCCU Mobile Banking users an additional layer of security to your online banking experience.  2-Step Verification is designed to better protect you against unauthorized access and misuse of your account if your credentials are compromised.

Learn more 

KCCU Online Banking

KCCU Online Banking provides convenient 24/7 online access to your accounts from the comfort of your own desktop. 

Key Features:

  • check account balances
  • pay bills and set up reoccurring bill payments
  • set up favorite transactions
  • send/receive Interac e-Transfers®
  • set up and manage alerts
  • view e-statements
  • transfer between accounts
  • make a loan payment
  • reset your password
  • added extra layer of security with 2-Step Verification

KCCU Mobile Banking

The KCCU Mobile App is available on iPhones and Android™ smartphones. It’s free, simple, and easy to use.  With tons of convenient features, it’s a fast and secure way to handle your everyday banking, anywhere, anytime.

With the KCCU Mobile App you’ll enjoy the features of KCCU Online Banking and a few more!

Deposit Anywhere™ – The KCCU Mobile Banking App provides you with the Deposit Anywhere™ function which allows you to deposit a cheque using your camera on your mobile device.  Deposit anytime of the day or night, without visiting a branch.

Mobile Wallet – You can also add your KCCU Member Card® debit card or your Collabria Mastercard® to your mobile wallet for easy-to-use contactless or tap payments.

The App is free to download for both iOS and Android users. Download the App today!

Protect Yourself from fraud with Direct Alerts

Sign up for free Direct Alerts to receive email or text notifications when activity occurs in your Online Banking. Sign up in Online Banking or in the KCCU Mobile App.

Protect Your e-Transfers with Autodeposit

Interac e-Transfer Autodeposit is a fast convenient way to send money! Setting up the Autodeposit feature offers cyber security benefits that help protect you and your money.

A third party is an individual or entity, other than the account holder or those authorized to give instructions about the account, who directs what happens with the account. For example, if an account were opened in one individual’s name for deposits that are directed by someone else, the other person or entity would be a third party.

  • A secondary piece of identification from the primary list above
  • Canadian Birth Certificate
  • Credit Card bearing the name and signature of the individual which has issued by a well-known and reputable Canadian financial institution
  • A CNIB (Canadian Institute for the Blind) client card bearing the individual’s photo and signature
  • Provincial Outdoors Card
  • Canadian University or College Student Card with photo (for student identification only)
  • An employee identification card (with photo) issued by an employer that is well known in the community (i.e. KGH, DND, Queens University, Corrections Canada, etc.)
  • Foreign passport
  • Canadian Passport
  • Permanent resident card
  • Citizenship card (issued prior to 2012)
  • Secure Certificate of Indian Status issued by the Government of Canada
  • Driver’s licenses issued by province or territory
  • The DND (Department of National Defense) 404 driver’s license
  • Nexus Card issued by Canada Border Services Agency
  • Provincial Service Cards
  • Provincial or territorial identity cards (i.e. Ontario Photo Identification Card)
  • Foreign Passport (only if it is equivalent to a Canadian issued photo identification document)