Please be advised that we will be conducting scheduled system maintenance on Sunday, October 6th, 2024 from 1:00 am to 3:00 am. During the maintenance window, Interac E-Transfers may experience service interruptions for up to 30 minutes. We apologize for any inconvenience.
Cardholder support team members work on your behalf 24/7 every day of the year.
To report a lost or stolen KCCU Collabria Mastercard®, please call: 1-855-341-4643
To report an issue or a lost or stolen MemberCard® Debit Card, please call or visit your branch during business hours.
Outside of regular credit union hours, please call: 1-877-801-9516
A third party is an individual or entity, other than the account holder or those authorized to give instructions about the account, who directs what happens with the account. For example, if an account were opened in one individual’s name for deposits that are directed by someone else, the other person or entity would be a third party.