News Archive

  • September 23, 2024 Updates to Terms and Conditions for Debit Card
  • Terms and Conditions have been updated on the the Debit Card / Personal Identification Number / Mobile Payment Service Agreement.  Details
  • September 12, 2024 Upcoming changes to KCCU Schedule of Fees effective October 11, 2024
  • Please see the update to the Schedule of Fees as indicated in red in our Schedule of Fees document.  Changes will take effect on October 11, 2024.
  • August 7, 2024 KCCU Announces Appointment of Dominic Naimool as General Counsel
  • KCCU is thrilled to announce the appointment of Dominic Naimool as General Counsel, effective June 22, 2024. Dominic represents a new generation of digitally empowered developer lawyers, uniquely equipped to address the ever-evolving technical landscape of cooperative finance and Canadian finance more broadly. As General Counsel, Dominic's main responsibilities include ensuring legal compliance, managing legal risks, drafting and negotiating contracts, advising on corporate governance, handling disputes and litigation, and supporting member relations. He will also play a crucial role in policy development, training and education, intellectual property management, and promoting ethical behavior and compliance within the organization. Join us in welcoming Dominic to the team!  We look forward to his contributions to the credit union's mission and the broader cooperative movement.  View Press Release.  
  • July 25, 2024 Collabria Credit Card Holders: MyCardInfo will retire for personal cardholders on August 19
  • Collabria Credit Card Holders: With the introduction of the new digital account manager CardWise, the MyCardInfo platform will retire for consumer personal credit cards on August19. Learn more about CardWise and sign up here.
  • July 19, 2024 KCCU was not directly impacted by the world-wide Microsoft OS update issue.   
  • KCCU was not directly impacted by the world-wide Microsoft OS update. An update to a security software used on many Microsoft system had a failure, preventing the Microsoft OS from rebooting properly.  KCCU’s member banking services and systems were NOT impacted – KCCU banking, online banking, mobile banking and the three branch ATMs remained up and running normally. Some member deposits and transfers to and from other institutions were delayed, as many of the financial institutions and networks at the other end of the transaction were impacted.
  • July 5, 2024 Upcoming changes to KCCU Schedule of Fees effective August 3, 2024
  • Please see update to Current and Community Account service fee as indicated in red in our Schedule of Fees.  These will take effect on August 3, 2024.https://kccu.ca/schedule-of-fees/
  • June 18, 2024 $1200 Raised – Fundraising BBQ in support of Kingston4Paws – July 5
  • Our fundraising BBQ held on July 5th raised $1,200 for Kingston 4Paws!  Special thanks to our Social and Fundraising Committee for all their hard work in making the event a success and to all the volunteers from Kingston 4Paws who attended with their dogs.
  • June 14, 2024 KCCU pledges a $100,000 donation to Pathways to Education Endowment Fund
  • Kingston Community Credit Union (KCCU) has committed to provide a donation of $25,000 annually to the Pathways to Education Endowment Fund for four years for a total donation of $100,000.  The first donation of $25,000 was provided late in 2023 and the second installment today. These funds from KCCU will provide crucial support to the endowment fund, ensuring its sustainability and impact of the Facilitator of Alumni Relations role for years to come.  Details.
  • June 4, 2024 KCCU donates $5,000 to Kingston Climate Action Fund 2024
  • Kingston Community Credit Union CEO, Jon Dessau, presented Kingston Mayor Bryan Paterson and Shawn Krall, Dr. Kaitlyn Patterson and Maureen Buchanan of All Our Relations Land Trust with a $5,000 donation toward the Kingston Community Climate Action Fund (KCCAF). This marks the fourth year that KCCU has matched donations made by local Kingston residents to the fund by up to $5,000 each year. Details
  • April 11, 2024 Notice to our Collabria Credit Cardholders
  • Collabria has identified a suspicious website, collabriacreditcards.life, which appears to be a phishing site designed to capture Collabria cardholder details.  We want to assure you that Collabria’s security team is actively working to address the risk and mitigate any potential harm to our cardholders. The faulty site currently being displayed is likely to be modified to closely resemble Collabria’s official website.  The page description is identical to that of Collabria Financial.  If you receive communication that refers to this website URL, do NOT click on it or take any action.   Message from Collabria April 2024
  • March 26, 2024 2023 Annual General Meeting – March 26, 2024 @ 7:00 pm at the Donald Gordon Hotel & Conference Centre, 421 Union Street
  • The Annual General Meeting (AGM) of Kingston Community Credit Union is an opportunity for members to connect and learn more about their credit union. The AGM is held for the purpose of reviewing the past year’s performance and accomplishments as well as addressing specific areas of the business of the credit union, such as approving financial statements, appointing external auditors, approving Special Resolutions or By-law changes (as applicable), and filling board vacancies. The AGM is an opportunity to hear reports from our Board and CEO and to learn first-hand how we support the financial well-being of our members and our community. Our 2023 Annual General Meeting will take place in person on Tuesday, March 26, 2024 at the Donald Gordon Hotel & Conference Centre, 421 Union Street. Reports and related documents presented at the AGM can be found on our Governance webpage.
  • March 12, 2024 HSBC will be disconnecting its ATMs from the Exchange Network effective Monday, March 18, 2024
  • Please note that with the pending sale of HSBC to Royal Bank of Canda, HSBC will be disconnecting its ATMs from the Exchange Network effective Monday, March 18, 2024 at 8:00 pm EST.  
  • March 4, 2024 Register for our Annual General Meeting being held March 26, 2024
  • Registration is now closed.
  • March 2, 2024 Notice of 2023 Annual General Meeting
  • All Members are invited to attend and participate in Kingston Community Credit Union’s 2023 Annual General Meeting being held on Tuesday, March 26, 2024 @ 7 pm at the Donald Gordon Hotel & Conference Centre, 421 Union Street, Kingston. As a cooperative, our democratic principles offer our members equal voting rights (one member, one vote) and the ability to participate in setting the credit union’s direction. Your participation is part of what makes our credit union a unique place to do business. AGM Notice
  • February 26, 2024 Congratulations and Best Wishes to Gina as she retires after 35 years with KCCU!
  • Please join us in celebration of Gina’s thirty-five years of hard work and dedicated service to our members. Reception:  March 1st from 11 am to 3 pm at the Market Street Branch. Please stop by to offer Gina your best wishes and to celebrate her retirement.        
  • January 25, 2024 KCCU Seeking Board Candidates. Register for Information Session to Learn More
  •     Board nominations are currently closed.  Learn more about joining our Board.
  • January 1, 2024 Community Report 2023
  • December 7, 2023 KCCU United Way KFL&A Workplace Campaign – 44 years of 100% Participation
  • Kingston Community Credit Union (KCCU) has once again demonstrated its commitment to giving back to the community by raising $13,715 for the United Way KFL&A through its annual workplace campaign. This generous donation, along with a corporate donation from the Board of Directors, will go towards supporting many worthy community organizations in the Kingston area. KCCU has achieved 100% staff participation in the workplace campaign for an incredible 44 consecutive years. This speaks volumes about the dedication and generosity of KCCU's staff, who are setting a wonderful example for workplaces in Kingston, Frontenac Lennox & and Addington. KCCU is proud to support the United Way KFL&A and its mission to improve the lives of those in need in our community. With their continued commitment to giving back, KCCU is making a positive impact and helping to create a brighter future for all.  To learn more about the United Way KFL&A Campaign click here.
  • December 1, 2023 KCCU continues to support Kingston Community Climate Action Fund and its 2024 Initiative – All Relations Land Trust Project
  • Kingston Community Credit Union (KCCU) joins the City of Kingston to support the fourth year of the Kingston Community Climate Action Fund (KCCAF) with a new project announced earlier today at a kick-off event.  Details
  • November 20, 2023 2-Step Verification will be Mandatory in November 2023
  • All members using MemberDirect® Online Banking will be required to set up 2-Step Verification (2SV) by November 20, 2023.  Setting it up takes just a few minutes and we recommend that for your security, that you set it up as soon as possible. 2-Step Verification offers an additional layer of security to your digital experience and is designed to better protect you against unauthorized access or misuse of your account.  Sign up today!
Load More

A third party is an individual or entity, other than the account holder or those authorized to give instructions about the account, who directs what happens with the account. For example, if an account were opened in one individual’s name for deposits that are directed by someone else, the other person or entity would be a third party.

  • A secondary piece of identification from the primary list above
  • Canadian Birth Certificate
  • Credit Card bearing the name and signature of the individual which has issued by a well-known and reputable Canadian financial institution
  • A CNIB (Canadian Institute for the Blind) client card bearing the individual’s photo and signature
  • Provincial Outdoors Card
  • Canadian University or College Student Card with photo (for student identification only)
  • An employee identification card (with photo) issued by an employer that is well known in the community (i.e. KGH, DND, Queens University, Corrections Canada, etc.)
  • Foreign passport
  • Canadian Passport
  • Permanent resident card
  • Citizenship card (issued prior to 2012)
  • Secure Certificate of Indian Status issued by the Government of Canada
  • Driver’s licenses issued by province or territory
  • The DND (Department of National Defense) 404 driver’s license
  • Nexus Card issued by Canada Border Services Agency
  • Provincial Service Cards
  • Provincial or territorial identity cards (i.e. Ontario Photo Identification Card)
  • Foreign Passport (only if it is equivalent to a Canadian issued photo identification document)