Beware of Canada Carbon Tax Rebate Scam
Canadian police services are alerting the public about a Canada Carbon Tax Rebate e-Transfer scam currently circulating via email and text message. This scam may involve look-alike domains and phishing websites designed to deceive recipients. Please note that this scam is likely to resurface periodically, particularly around the distribution dates for the Canada Carbon Tax […]
Upcoming System Maintenance
Please be advised that we will conduct system maintenance on Sunday, January 26th, 2025, from 3:00 a.m. to 6:00 a.m. MemberDirect®, will be unavailable during this time.
Important Update on the Canada Post Strike
Canada Post employees have begun a strike as of November 15, 2024, and will remain on strike until a new agreement is reached. At this time, there is no set end date for the strike. This disruption may affect the delivery of your KCCU account statements and other important documents sent by mail. To ensure […]
Required update for Android and Apple phone users
Members will be required to upgrade their mobile banking app on Tuesday, November 12th, 2024 through the Apple App Store and Google Play Store.
Collabria Credit Card Holders: MyCardInfo will retire for personal cardholders on August 19
Collabria Credit Card Holders: With the introduction of the new digital account manager CardWise, the MyCardInfo platform will retire for consumer personal credit cards on August19. Learn more about CardWise and sign up here.
KCCU was not directly impacted by the world-wide Microsoft OS update issue.
KCCU was not directly impacted by the world-wide Microsoft OS update. An update to a security software used on many Microsoft system had a failure, preventing the Microsoft OS from rebooting properly. KCCU’s member banking services and systems were NOT impacted – KCCU banking, online banking, mobile banking and the three branch ATMs remained up […]
Interac® Online Payments (IOP) is discontinued effective May 29, 2024
Please note that effective May 29, 2024, Kingston Community Credit Union will no longer support the option to pay for online purchases directly using Interac® Online Payments (IOP). This includes payments to retail merchants, as well as bill payments such as Canada Revenue Agency (CRA) remittances. Read important information.
Suspicious Collabria website
Collabria has identified a suspicious website, collabriacreditcards.life, which appears to be a phishing site designed to capture Collabria cardholder details. We want to assure you that Collabria’s security team is actively working to address this risk and mitigate any potential harm to cardholders. The faulty site currently being displayed is likley to be modified to closely resemble […]