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Tap Interac ® Debit — and you could win $1,000!

Tap Canadian Tap Interac ® Debit — and you could win $1,000. From July 1 to August 31, 2026, when you shop in person with your Interac debit card or mobile wallet, and make 5 eligible transactions of at least $5.00 each on 5 different days, you’ll automatically be entered for a chance to win […]

Cheers to Dave Bull’s Retirement!

After 37 incredible years, we’re celebrating Dave as he retires from his role as CFO. His leadership, dedication, and steady guidance have left a lasting mark on Kingston Community Credit Union and it’s members. Dave, thank you for nearly four decades of commitment and integrity. Enjoy every moment of what’s next, you’ve earned it! 👏

Introducing the KCCU Debit Mastercard®

At KCCU, you can now combine all the benefits of a traditional debit card with the convenience of a credit card. The KCCU Debit Mastercard® allows you make in‑store and online purchases in Canada and internationally, anywhere Debit Mastercard® or Mastercard is accepted. Unlike a traditional credit card, there’s no credit card debt to manage or to […]

Protect your card right from your phone with Lock’N’Block®

Now, as a member of Kingston Community Credit Union, you can feel confident knowing that strong protections are in place to help keep your information safe. Lock’N’Block® adds an extra layer of protection to every debit card on your account​. With enhanced control over your card activity, you can quickly lock your card or block […]

E-transfer Money Request Service Interruption

We are currently experiencing technical difficulties with e-transfer money requests in both the KCCU Mobile Banking App and Online Banking. Our team is actively working to resolve the issue, and we apologize for any inconvenience this may cause. Status: Resolved

Canada Post Disruption: What It Means for KCCU Members

Canada Post employees have begun a strike as of September 25, 2025, and will remain on strike until a new agreement is reached. At this time, there is no set end date for the strike. This disruption may affect the delivery of your KCCU account statements and other important documents sent by mail. To ensure […]

Meet the NEW KCCU Banking Experience

KCCU is excited to share that we’ve updated your online and mobile banking experience! Your trusted banking tools just got better. Starting July 30th, 2025, you’ll notice a fresh new look when you log in to online banking or open the mobile app. Our new app and online banking platform offer the same great features […]

Beware of Canada Carbon Tax Rebate Scam

Canadian police services are alerting the public about a Canada Carbon Tax Rebate e-Transfer scam currently circulating via email and text message. This scam may involve look-alike domains and phishing websites designed to deceive recipients. Please note that this scam is likely to resurface periodically, particularly around the distribution dates for the Canada Carbon Tax […]

KCCU was not directly impacted by the world-wide Microsoft OS update issue.   

KCCU was not directly impacted by the world-wide Microsoft OS update. An update to a security software used on many Microsoft system had a failure, preventing the Microsoft OS from rebooting properly.  KCCU’s member banking services and systems were NOT impacted – KCCU banking, online banking, mobile banking and the three branch ATMs remained up […]

Interac® Online Payments (IOP) is discontinued effective May 29, 2024

Please note that effective May 29, 2024, Kingston Community Credit Union will no longer support the option to pay for online purchases directly using Interac® Online Payments (IOP). This includes payments to retail merchants, as well as bill payments such as Canada Revenue Agency (CRA) remittances.

Suspicious Collabria website

Collabria has identified a suspicious website, collabriacreditcards.life, which appears to be a phishing site designed to capture Collabria cardholder details.  We want to assure you that Collabria’s security team is actively working to address this risk and mitigate any potential harm to cardholders. The faulty site currently being displayed is likley to be modified to closely resemble […]

Notice to our Collabria Credit Cardholders

Collabria has identified a suspicious website, collabriacreditcards.life, which appears to be a phishing site designed to capture Collabria cardholder details.  We want to assure you that Collabria’s security team is actively working to address the risk and mitigate any potential harm to our cardholders. The faulty site currently being displayed is likely to be modified […]
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A third party is an individual or entity, other than the account holder or those authorized to give instructions about the account, who directs what happens with the account. For example, if an account were opened in one individual’s name for deposits that are directed by someone else, the other person or entity would be a third party.

  • A secondary piece of identification from the primary list above
  • Canadian Birth Certificate
  • Credit Card bearing the name and signature of the individual which has issued by a well-known and reputable Canadian financial institution
  • A CNIB (Canadian Institute for the Blind) client card bearing the individual’s photo and signature
  • Provincial Outdoors Card
  • Canadian University or College Student Card with photo (for student identification only)
  • An employee identification card (with photo) issued by an employer that is well known in the community (i.e. KGH, DND, Queens University, Corrections Canada, etc.)
  • Foreign passport
  • Ontario Driver’s License
  • Ontario Photo Identification Card
  • Canadian Passport
  • Permanent Canadian Resident Card
  • Canadian Citizenship Card (issued prior to 2012)
  • Secure Certificate of Indian Status issued by the Government of Canada
  • The DND (Department of National Defense) 404 driver’s license
  • Nexus Card issued by Canada Border Services Agency
  • Foreign Passport (only if it is equivalent to a Canadian issued photo identification document)