Lock’N’Block®

Today’s banking experience is designed for ease, with debit cards making everyday purchases simple and convenient.

Lock’N’Block® adds an extra layer of protection to every debit card on your account​

Now, as a member of Kingston Community Credit Union, you can feel confident knowing that strong protections are in place to help keep your information safe.

With enhanced control over your card activity, you can quickly lock your card or block transactions from anywhere, helping you prevent fraudulent activity in just minutes.

With Lock’N’Block® you can instantly:

Lock your card and stop all transactions immediately
Block purchases and refunds
Block ATM withdrawals and deposits
Block international transactions
Block mobile wallet transactions
Block tap/flash (contactless) payments
Block online (e commerce) transactions
Have peace of mind knowing that you have greater control of your debit card

You can set up Lock’N’Block® through your KCCU online banking on a computer/tablet or through the KCCU mobile banking app. Your step-by-step Lock’N’Block® guide can be found here.

Frequently Asked Questions about Lock’N’Block®

Whether your card has been misplaced, lost or stolen, Lock’N’Block® allows you to protect your money by stopping any fraudulent activities that may occur.

With Lock’N’Block® you can instantly:

  • Lock your card and stop all transactions immediately
  • Block purchases and refunds
  • Block ATM withdrawals and deposits
  • Block international transactions
  • Block mobile wallet transactions
  • Block tap/flash (contactless) payments
  • Block online (e commerce) transactions
  • Have peace of mind knowing that you have greater control of your debit card

Members of KCCU who have a personal account and are set up to use online banking or the mobile banking app can use the Lock’N’Block® service.

You can set activate Lock’N’Block® through KCCU Online Banking and KCCU Mobile Banking.

KCCU Online Banking
Sign in, select “Account Services” and select “Lock Your Debit Card”.

KCCU Mobile Banking
Sign in, select “Debit Card Management” from the main menu, select “Get Started”, finally select the card you would like to manage.

A full step by step Lock’N’Block® guide can be found here.

Don’t worry, you can always call us or stop by your branch during regular business hours. If you need help outside of credit union hours, please call 1‑877‑801‑9516.

Lock’N’Block® is a registered trademark of Everlink Payment Services Inc. 

A third party is an individual or entity, other than the account holder or those authorized to give instructions about the account, who directs what happens with the account. For example, if an account were opened in one individual’s name for deposits that are directed by someone else, the other person or entity would be a third party.

  • A secondary piece of identification from the primary list above
  • Canadian Birth Certificate
  • Credit Card bearing the name and signature of the individual which has issued by a well-known and reputable Canadian financial institution
  • A CNIB (Canadian Institute for the Blind) client card bearing the individual’s photo and signature
  • Provincial Outdoors Card
  • Canadian University or College Student Card with photo (for student identification only)
  • An employee identification card (with photo) issued by an employer that is well known in the community (i.e. KGH, DND, Queens University, Corrections Canada, etc.)
  • Foreign passport
  • Ontario Driver’s License
  • Ontario Photo Identification Card
  • Canadian Passport
  • Permanent Canadian Resident Card
  • Canadian Citizenship Card (issued prior to 2012)
  • Secure Certificate of Indian Status issued by the Government of Canada
  • The DND (Department of National Defense) 404 driver’s license
  • Nexus Card issued by Canada Border Services Agency
  • Foreign Passport (only if it is equivalent to a Canadian issued photo identification document)