Sign in now to your online banking in order to submit the enrollment and have your Emergency Response Benefits such as the Canada Emergency Response Benefit (CERB), The Canada Emergency Student Benefit (CESB) and other Canada Revenue Agency (CRA) payments directly deposited into your KCCU account, providing you secure access to your funds, faster!

To sign up for direct deposit or update your personal details, simply follow these steps:

1. Log into your Online Banking

2. Click “Account Services”

3. Click “Setup CRA Direct Deposit”

4. Select account you’d like direct deposit to go to and fill out form

5. Authorize KCCU to submit your direct deposit information to CRA

6. Check your CRA My Account in 2-3 business days to ensure that your direct deposit was set up

Note:  This feature is available on the desktop version of Online Banking only. If you need any assistance setting up this feature or assistance with the micro-encoding, please contact your branch during business hours.

IMPORTANT NOTE: Only one account holder on each account is able to submit the direct deposit form through your online account. Any others will have to contact CRA directly. For additions help with this, please visit the CRA Direct Deposit Page by Clicking Here.

You can receive the following CRA payments through direct deposit:

• The Canada Emergency Response Benefit (CERB)
• The Canada Emergency STudent Benefit (CESB)
• Income Tax Refund
• Canada Child Benefit
• Goods and Services Tax/Harmonized Sales Tax (GST/HST) Credit
• Canada Workers Benefit
• Related Provincial and Territorial Payments

Click here to read Frequently Asked Questions regarding CRA direct deposit enrollment.

If you need to complete a Direct Deposit form for any other reason (employer, bill payments etc.) please click here

Fraud Prevention

• You can verify that a payment has been received by checking your statement on the account you used to sign up for direct deposit. Your payment amount will be deposited directly into the account.
• You can also confirm that the payment was sent by the CRA by logging into CRA My Account.
• KCCU or the CRA will never send you an email, text or Interac e-transfer to a link asking for your personal information to receive your benefit payment or refund. These are scams and taxpayers should never respond to these fraudulent communications or click on any of the links provided.
• Direct deposit helps reduce the risk of mail fraud and delays caused by a postal disruption.

Return or Repay Canada Emergency Response Benefit (CERB)

You may want to return or be required to repay to the CERB to the department (CRA or Service Canada) that issued you the CERB payment if you:

• return to work earlier than expected, including being paid retroactively
• applied for CERB but later realize you are not eligible
• Receive a CERB payment from both Service Canada and the CRA for the same period

For information on how to return your CERB overpayment to CRA or Service Canada please click here 

Government of Canada - Direct Deposit (EI, CPP, OAS, grants, Child Tax benefit, GST/HST, etc...)