Member News, Announcements, Updates & Events - see media releases
August 31, 2018 - New hours starting October 1st for Division Street branch
August 31, 2018 - Labour Day Holiday Hours
August 24, 2018 - Important update about your debit card. Please make sure you have received your new Member Card (Debit Card) and activated it as the old blue cards are no longer supported. Contact us for more information.
August 1, 2018 - Civic Holiday branch hours
July 4, 2018 - Charity BBQ in support of the YMCA
April 18, 2018 - KCCU rolls out Mobile (Android) Pay
April 5, 2018 - Canada's Credit Unions welcome closing of Aviso Wealth merger
March 13, 2018 - Protect Yourself from Phony CRA tax phone calls
March 12, 2018 - March is Fraud Prevention Month
March 7, 2018 - KCCU shares strong year-end results with members
March 7, 2018 - Your new Board of Directors as of March 6, 2018
Feb. 26, 2018 - The 2017 Annual Report and Financial Statements are now ready!
Feb 15, 2018 - NOTICE of AGM -- Please Join us for your Annual General Meeting on Tuesday, March 6th, 2018
Nov 21, 2017 - Important NOTICE to Members - Credit Union Mastercard Program -- On January 1st, 2018 Kingston Community Credit Union will be introducing an exciting new family of both personal and corporate credit cards. Our new card offering will provide excellent options to our members, with cards that can specifically suit their individual credit card needs, both for personal use and for business. Please note that members may continue to use their existing Kingston Community Credit Union Mastercard card issued by CUETS Financial beyond January 1st, 2018. If you have any questions regarding your current Mastercard you should contact the number on the back of your credit card. We will keep you informed and provide greater detail on our new credit card program as we get closer to launch.
Effective January 1st, we’ll be working with a new credit card provider. If you carry a credit union MasterCard from CUETS Financial, below is some information you need to be aware of. In the New Year, we’ll be moving to a new credit card partner, and that means we won’t be able to provide support or information on our website or in the branches for your CUETS card. Please watch for a letter from CUETS explaining this change and how they will continue to work with you effective January 1, 2018.
What will stay the same? You can continue to use your CUETS MasterCard after January 1st*. Please ensure your address is current with CUETS so you will receive any notices from them. If you’ve set up Credit Union MasterCard in your bill payments, you’ll still be able to pay your bill online and in the branch. The terms of your agreement with CUETS will not change as a result of our move to a new provider.
What will change? Effective January 1st you won’t see any direct links to the CUETS or Choice Rewards site on our website. When you log in to the Choice Rewards site, you will no longer see our name or logo on your landing page. Be sure to save the link before December 31st.
We will no longer offer CUETS cards in the branches. Unfortunately we won’t be able to provide member service on your existing card. Please contact the CUETS toll-free customer assistance number: CUETS Financial Card Services 1-800-561-7849.
IMPORTANT NOTICE TO MEMBERS- CREDIT UNION MASTERCARD PROGRAM -- On January 1st, 2018 Kingston Community Credit Union will be introducing an exciting new family of both personal and corporate credit cards. Our new card offering will provide excellent options to our members, with cards that can specifically suit their individual credit card needs, both for personal use and for business. Please note that members may continue to use their existing Kingston Community Credit Union Mastercard card issued by CUETS Financial beyond January 1st, 2018. If you have any questions regarding your current Mastercard you should contact the number on the back of your credit card. We will keep you informed and provide greater detail on our new credit card program as we get closer to launch.
Oct. 2, 2017 - KCCU Supports We Walk! -- Five staff from KCCU along with some friends, took part in the UHKF We Walk for your Comfort and Care on Saturday September 30th, 2017 at Lake Ontario Park. Between the money they raised, money raised with the rest of your KCCU staff and the two BBQs, a total of $2,082.41 was given to the University Hospitals Kingston Foundation. Thank you to everyone who helped and donated. Your help will go along way to help this community.
Sept. 25, 2017 - Charity BBQ Part 2... -- KCCU will be holding a charity BBQ at Gardiners Road on Thursday September 28th, 2017 from 11 am to 2 pm in support of the U.H.K.F. We Walk for Your Comfort and Care. We will be offering hamburgers, veggie burgers and hot dogs with a bottle of water for a donation. All proceeds will go to the We Walk program. Come out and have lunch and support a great cause.
Sept. 21, 2017 - Charity BBQ at KGH a success! -- KCCU held a charity BBQ today on the front lawn of KGH in support of the U.H.K.F. We Walk for Your Comfort and Care. For a minimum $3 donation, KGH staff and those passing by could have a hamburger or veggie burger and a bottle of water. In total, we raised over $600. Thank you to everyone that came out to support this.
Aug 24, 3017 -- IMPORTANT REMINDER - HAVE YOU MADE YOUR DECISION ABOUT YOUR SHARE REQUIREMENT? HAVE YOU RETURNED YOUR COMPLETED LETTER? Letters were sent out to all members in July about your share requirement and we require a response. Please return your letter to us ASAP. Please let us know if you have any questions. Thank you
Aug. 4, 2017 - ATTENTION - IMPORTANT INFORMATION -- The host of our banking services is currently experiencing technical difficulties from Ontario to Atlantic Canada that is affecting service at all Credit Unions. Currently, we are not able to access your account in branch or through the ATM's. Online banking is still up and running so if you can, please use this to conduct your transactions until further notice.
July 31, 2017 - PROMOTION! Two Day Sale Event at Gan Chev - KCCU and Gan Chev are teaming up to put you behind the wheel of your next vehicle. Specials on financing are extended until Saturday August 5th at noon. See more...
July 17, 2017 - Donate to British Columbia Fire Appeal -- KCCU and the Credit Unions of Ontario are supporting the Canadian Red Cross and their efforts to help the people of PC affected by wildfires. See more.
May 10, 2017 - KCCU raises money with a Charity BBQ to help Dawn House -- Kingston Community Credit Union hosted a community barbecue in support of Dawn House from on Thurs, May 4th, 2017 and raised $1,500. See more
Apr. 4, 2017 - KCCU Launches Personal Financial Management (PFM) Our online banking brings all your accounts and financial information into one place and offers new budgeting and spending tools to help you stay on top of your finances... See more
Mar. 9, 2017 - KCCU Shows Co-Operation Pays - Profit sharing continues to benefit members of Kingston Community Credit Union. KCCU members-owners were paid back over $228,000 in profit sharing... See more