Hours & Locations

For 24 hour KCCU Online and Debit Card Support, please call 1-877-801-9516 or email tech support

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Have a question about a product or service or perhaps seeking advice?  We're here to help!  Our friendly and knowledgeable staff are available both in-person or by phone during our business hours listed below.  You will be delighted that when you call, one of our branch staff will answer the phone and, if they are not able to help you themself, they will direct you to the person who can.  You may also reach us via e-mail at kccu@kccu.ca.  

Looking for a surcharge-free ATM? The ATM closest to you is just a click away on THE EXCHANGE┬« Network, or download ther EXCHANGE ATM locator HERE.




Main (West End) Branch:

Wheelchair Accessible795 Gardiners Road,
Kingston, Ontario K7M 7E6
Phone: (613) 384-5555
Fax (613) 384-9456
E-mail: kccu@kccu.ca
In Kingston West at Taylor Kidd Blvd.
ATM at front of building (Gardiners Road)

Monday - Wednesday - 8:00am - 5:00pm
Thursday - Friday - 8:00am- 6:00pm
Saturday - 10:00am - 3:00pm


Downtown Branch:

18 Market Street,
Kingston, Ontario K7L 1W8
Phone (613) 549-3901
Fax (613) 549-6593
E-mail: kccu@kccu.ca
Across from City Hall

ATM at rear of building (Clarence Street)

Monday - Wednesday - 9:30am - 5:00pm
Thursday - Friday - 9:30 am- 6:00pm
Saturday - Closed


Kingslake Plaza Branch:

Wheelchair Accessible

1201 Division Street,
Kingston, Ontario K7K 6X4
Phone (613) 531-6056
Fax (613) 531-8248
E-mail: kccu@kccu.ca
In Kingston North in Kingslake Plaza (Division / Benson)

ATM at front of building

Monday - Wednesday - 9:30am - 5:00pm
Thursday - Friday - 9:30am- 6:00pm
Saturday - Closed